Warranty Info
Refund or Exchange:
Within 30 Days of delivery, if you are not completely satisfied with your purchase simply contact us for a return label. Then return the item to us in its original condition and packaging. We will issue a full refund on receipt. If you prefer we will be happy to exchange the item for you.
Repair or Replace:
After 30 days your purchase includes a parts AND labor hardware warranty for repair or replace, at our discretion. Most of our products include a 1 year from delivery warranty but some, such as as-is or B-Grade items, have less than that. Please see the length of warranty in the product listing.
Laptop batteries have a 90 day warranty (guaranteed to hold at least 2 hours of power). Accessories (keyboard, mouse, charging cables, etc) and Monitors come with a 90 day warranty.
Please Note:
Please contact us for a Return Shipping Label. We cannot take responsibility if you ship on your own account. If you do use your own account for shipping the item is your responsibility until it reaches us. Therefore, for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility unless you are returning it within the first 30 days due to it being defective.
Please allow up to 7 working days for a refund, if applicable, to be processed, as your return will be inspected and it might take your bank a few days to process the return to your credit card.
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Remboursement: Dans 30 jours suivant la livraison.
Réparation et Replacement: 1 ans de garantie pour repaires ou replacements à notre discrétion, sauf si autrement spécifié. 90 jours garantie pour batteries ou parties accessoires.
Si vous n’étiez pas complètement satisfait avec votre achat, nous sommez désolés, cependant, il suffit simplement de nous retourner l’objet dans son état original inutilisé dans les 30 jours de la réception. Les objets retourner devrait être inutilisé (si applicable) et doit être retourner dans l’emballage original avec tous les documentations.
Veuillez attendre pour notre étiquette expédition de retour. Nous ne prendrons pas la responsabilité si vous expédiées sur votre propre compte.
Nous émettrons un remboursement complet lors de la réception, excluent les charges de livraison originales. Alternativement, si préféré, nous sommez également content à faire un échange de l’objet.
Les moniteurs viennent avec une garantie de 90 jours.
Notez:
Les marchandises serrent seulement accepter pour retours s’ils sont retourné dans 30 jours suivant la livraison, sauf si nous vous avons notifié autrement. L’objet est votre responsabilité jusqu’à la réception par nous. Par conséquent, pour votre propre protection nous recommandons que vous envoyez l’objet en utilisant un service de livraison qui vous assure pour la valeur de la marchandise.
Le coût de retour de l'article à nous est de votre responsabilité. Les frais de livraison ne sont remboursables que lorsque les marchandises sont défectueuses et qu'un remboursement est effectué. Veuillez également noter que nous rembourserons un article s'il est défectueux, après une vérification approfondit de l'article.
Veuillez prévoir 7 jours ouvrables pour qu'un remboursement soit effectué.
Shipping Details
Standard shipping is FREE within most of Canada and the U.S. for all orders (no minimum purchase required). A $20 fee applies for shipping to Alaska, Hawaii, Puerto Rico, Yukon, Nunavut and Northwest Territories.
P.O. Boxes: Unfortunately we cannot deliver to P.O. Boxes.
VERY IMPORTANT:
Before accepting our delivery please inspect the outside of the package for signs of tampering or physical damage. If necessary please refuse delivery. If the delivery is accepted and there is damage from shipping the customer has to file a claim with the delivery company (Canada Post or FedEx). RefurbIT will provide as much assistance as possible. If a damaged package is accepted when being delivered and there is damage to the product, the customer will be responsible for any charges that may occur in getting a replacement or refund, such as shipping costs.
Shipping Methods:
At this moment RefurbIT ships orders via Canada Post or FedEx. All appropriate packaging materials are used to meet or exceed the shipping requirements of Canada Post and FedEx. Both shipping services have an estimated shipping time of 1 to 4 business days.
Shipping Times:
Most orders are shipped within 24 hours, Monday to Friday. Occasionally, such as during busy times like after Cyber Monday, it might take us 2 business days to prepare an order for shipment.
Order Tracking:
Once your order is shipped our shipping department will send you a tracking number by email to the email address listed on your account. Please note that the tracking number is activated in the following day and your order may already be out for delivery by the time you get the email.
Dock for Dell 5490
May not be as illustrated.